Payment & Commission Policy

This policy explains how payments may be structured for MedinChina services. It helps the client distinguish the goods price, MedinChina remuneration, additional services and charges billed by third-party providers.

The exact terms for a project are set by its quotation, invoice, pro forma invoice, contract or other applicable commercial document.

A MedinChina operation may contain several financial components.

MedinChina is paid for the services it provides. The value of goods intended for the supplier should not be confused with MedinChina’s remuneration.

Where relevant, commercial documents distinguish the elements that make up the project total as clearly as possible.

Depending on the transaction, the client may pay the supplier directly. MedinChina can support payment-coordinate verification, pro forma invoice review, supplier communication, payment confirmation and order follow-up.

The client remains responsible for checking payment information before transfer. Never change a supplier’s bank details solely because of an unusual message; verify them through a known channel.

For some projects, the client may authorise MedinChina to receive funds or pay a supplier within the agreed assignment. MedinChina acts according to the client’s instructions, commercial documents, contract, pro forma invoice and supplier terms.

Funds for a specific transaction are used for the agreed purpose, subject to expressly authorised fees, commissions and costs.

When a client asks MedinChina to pay a supplier, MedinChina may request written confirmation or a payment mandate identifying the supplier, beneficiary, amount, currency, order, bank details and purpose.

Payment is made only after a reasonable check of the information available.

Some orders use 30% to start production and 70% at an agreed milestone, often before shipment or after planned checks. This is not a universal MedinChina rule. A supplier may require 50/50, 100% before production, 100% before shipment or another negotiated structure.

The contract and project pro forma invoice prevail.

Before payment, the client should check the product description, specifications, quantity, price, supplier, timing, payment terms, pro forma invoice, contract, warranty, inspection and claim or refund conditions.

Questions should be raised before payment. Express authorisation to transact after receiving the documents may be retained in the commercial file.

MedinChina fees and commission remunerate work performed. They may be calculated as a fixed amount, per order, per service, as a percentage of transaction value or as another contractually agreed structure.

The applicable amount must be communicated in the project’s commercial documents.

For example: goods USD 10,000, MedinChina services USD 800, independent inspection USD 250 and transport USD 1,500. The project total is USD 12,550, but that total is not MedinChina revenue: USD 10,000 is goods, USD 800 is MedinChina, USD 250 is inspection and USD 1,500 is transport.

Sourcing fees may cover needs analysis, supplier research, comparison, communications, shortlisting, agreed commercial checks and presentation of results.

They pay for research work and do not necessarily guarantee that the client will buy from a supplier presented.

When negotiation is included, MedinChina may negotiate price, MOQ, lead times, customisation, packaging, payment terms and commercial conditions.

MedinChina does not guarantee a specific percentage reduction unless a contract expressly says so. Results depend on supplier, product, volume, market and available leverage.

An inspection may be included in a package, billed separately by MedinChina or billed by an independent company. Price depends on location, duration, product, quantity, protocol and requested tests. The inspection scope should be clear before it begins.

Transport estimates may change until the booking is confirmed. Weight, volume, port, destination, carrier, fuel, season, goods type and transport mode can affect the price.

A logistics estimate is not necessarily a final tariff before booking.

International transactions may create issuance, receipt, intermediary-bank, SWIFT, conversion or payment-platform charges. Unless agreed otherwise, costs needed for the beneficiary to receive the agreed amount are allocated according to the payment instructions and applicable documents.

When payment requires conversion, the applicable rate may change between quotation and payment. A currency difference may require an adjustment. MedinChina communicates any material adjustment affecting the amount required to execute the transaction.

Before a significant transfer, the client must check that payment details match the information officially communicated for the transaction. If bank details suddenly change, contact MedinChina through a previously known channel. Never transfer funds only because an unexpected message announces new bank details.

MedinChina may provide the commercial documents corresponding to services and transactions, including invoices, pro forma invoices, receipts, contracts, purchase orders, payment authorisations and transfer evidence. Documents issued by suppliers or third-party providers remain their responsibility.

When a supplier claim results in a refund and MedinChina actually receives the funds for the client, recovered amounts belonging to the client are returned under the applicable terms. Bank or currency charges that actually apply may affect the final amount. MedinChina does not turn the client’s goods refund into its own revenue.

A goods refund does not automatically make completed MedinChina services refundable. If MedinChina has researched suppliers, negotiated, organised meetings, followed production, visited a site or coordinated an inspection, those services were performed.

A service-fee refund request is reviewed against the purchased service, its completion level and the applicable contract.

When a payment has already been made to an external provider, refund depends on the provider’s terms, work performed, costs incurred and cancellation policy. MedinChina cannot guarantee a refund that a third party legitimately refuses to return.

MedinChina may temporarily suspend payment processing when reasonable verification is needed, including where payer identity differs from the client, the amount or origin is unusual, the reference is incorrect, fraud is suspected or a bank or regulatory requirement applies.

Additional documents may be requested before the transaction continues.

When someone other than the client pays, MedinChina may request information identifying the payer, client beneficiary, relationship between the parties and transaction concerned.

MedinChina may refuse or suspend a third-party payment where legal, banking or compliance risk exists.

MedinChina must not be used for money laundering, fraud, beneficiary concealment, sanctions evasion, illegal goods, false invoicing or other unlawful operations.

MedinChina may request information reasonably needed to understand a transaction and refuse it when a serious risk is identified.

The client must retain payment records. A screenshot of a bank instruction does not always prove that funds were credited. An order requiring receipt of funds may begin only after effective payment confirmation.

A change requested after approval may increase price, MOQ, additional costs, transport or lead time. No significant additional cost should be incurred without prior communication when client approval is required.

Before an important payment, the client should understand what is being bought, who supplies it, the goods price, MedinChina’s service cost, external expenses and the conditions applying to the order.

When something is unclear, ask for clarification before paying.

This policy should be read with the General Terms, Refund & Responsibility Policy, sourcing and supplier verification materials, quality-control and inspection materials, transport and logistics materials and privacy policy.

A project-specific contract may prevail where its terms are specifically negotiated and accepted, subject to the General Terms and applicable law.

For questions about an invoice, payment, commission or transaction: MedinChina, operated by Hangzhou Opun Technology Co., Ltd. (杭州奥普恩科技有限公司), Hangzhou, Zhejiang, China. Email: contact@agencemedinchina.com.